Quick answer

If you were hurt in an Uber in Dallas, or hit by an Uber driver on Central Expressway, LBJ, or a Deep Ellum side street, the claim turns on what the Uber app showed at the moment of the crash. With a ride accepted or in progress, Texas requires at least $1 million in liability coverage. Owsley Law Firm handles Dallas Uber claims and charges no fee unless it wins.

Where do Uber crashes happen most in Dallas?

Dallas rideshare traffic concentrates where people go out and where they fly. On weekend nights, Deep Ellum, Uptown along McKinney Avenue, and Lower Greenville fill with drivers circling for pickups, double-parking, and making sudden U-turns when a rider appears on the opposite curb. During the day, the heaviest Uber traffic runs to and from DFW International Airport and Love Field, which puts rideshare cars on LBJ Freeway, the Dallas North Tollway, I-35E, and Mockingbird Lane alongside commuters and freight.

The freeway interchanges add their own risk. The High Five at US-75 and I-635 and the Mixmaster downtown force late lane changes, and a rideshare driver watching the app for the next request is easy prey for a merge collision.

  • Pickup and drop-off crashes on Elm, Main, and Commerce in Deep Ellum
  • Sudden stops and U-turns on McKinney Avenue in Uptown
  • Lane-change and merge crashes at the High Five and the Mixmaster
  • Airport-bound crashes on LBJ, the Tollway, and Mockingbird near Love Field
Gavel resting on a stack of law books

Does Uber’s $1 million policy cover a Dallas passenger?

Usually, yes, when the Uber driver caused the crash. Texas Insurance Code Chapter 1954 requires at least $1 million in liability coverage from the moment the driver accepts a ride request until the passenger leaves the car. That coverage pays for injuries the Uber driver is responsible for.

If a different driver caused the crash, your first claim is against that driver’s insurance. When that driver carried only the Texas minimum of $30,000 per person, the uninsured and underinsured motorist coverage on the rideshare policy becomes important, and Chapter 1954 requires it unless it was rejected in writing.

What if the Uber driver hit me while I was driving in Dallas?

Then the question is what the driver’s app showed. A driver with the app off is a private motorist, and only the personal policy applies. A driver logged in and waiting for a request must carry at least $50,000 per person, $100,000 per crash, and $25,000 for property damage. A driver with an accepted ride or a passenger aboard is under the $1 million liability layer.

Uber holds the app-status data, the trip record, and the GPS trace. The firm requests it in writing at the start of the claim so the coverage question is answered with records, not with the driver’s memory.

What should you do after an Uber crash in Dallas?

Get medical care first. Parkland Memorial Hospital and Baylor University Medical Center are both Level I trauma centers in Dallas, and a same-day visit, even to urgent care, starts the medical record that proves the injury came from the crash.

Then preserve what disappears fastest: the trip receipt in your Uber app, screenshots of the driver’s name and plate, photos of the scene, and names of witnesses. Deep Ellum and Uptown businesses often have cameras that overwrite footage within days.

  • Screenshot the trip, the driver profile, and the route in the Uber app
  • Photograph both vehicles, the curb or lane where it happened, and your injuries
  • Get the Dallas Police report number; the report is available through TxDOT
  • Do not give a recorded statement to any insurer before you have advice

Who investigates a serious Uber crash in Dallas?

Most Dallas crashes are worked by patrol officers, and the report reaches TxDOT within 10 days. Crashes with serious injuries or a death are investigated by the Dallas Police Department’s Vehicular Crimes Unit, which can mean scene measurements and reconstruction. Crashes on airport property at DFW are handled by DFW Airport’s own police, the DFW Department of Public Safety, so the report comes from a different agency than a crash a mile away on the highway.

Knowing which agency worked the crash tells you where the report, the photos, and any video will be, and the firm requests them from the right place.

Where is a Dallas Uber case filed?

A Dallas County injury suit is usually filed in the Dallas County civil district courts at the George L. Allen Sr. Courts Building downtown. Crashes in Collin County or Tarrant County, including on the way to DFW, may belong in those counties instead, and the crash location decides it.

Most cases resolve without a trial, but the deadline still matters. Texas generally allows two years from the crash to file suit under section 16.003, and the evidence work has to happen long before that.

How does the firm handle a Dallas Uber claim?

Owsley Law Firm handles Dallas County cases from its Houston offices and meets Dallas clients by appointment at 2550 Pacific Avenue in Deep Ellum, or at home or in the hospital when you cannot travel. The team requests the Uber trip and app-status records, the police report, and any available video, identifies every policy that applies, and deals with the insurers so you do not have to.

There is no fee unless the firm recovers money for you, and the consultation is free.

Go deeper

More on uber accidents in Dallas and Texas.

Common questions

Dallas uber accidents questions

Can I sue Uber directly after a Dallas crash?

Uber treats its drivers as independent contractors, so most claims run against the driver and the insurance Uber maintains rather than Uber as a company. Whether a direct claim exists depends on the facts, and the firm reviews that in every case.

What if my Uber crashed on the way to DFW Airport?

The same $1 million coverage applies once a ride is accepted. If the crash happened on airport property, the report comes from the DFW Department of Public Safety rather than Dallas Police, and the firm requests it there.

What if I was hurt getting out of an Uber in Deep Ellum?

A passenger hit by a car or a cyclist while getting out, or hurt by a door opened into traffic, may have claims against the other driver and potentially the Uber driver for where and how they stopped. Photos of the stop location help.

Does it matter that I was not wearing a seat belt in the back seat?

The insurer may argue it, and Texas allows evidence of seat belt use to be considered in apportioning responsibility. It does not erase a claim against a driver who caused the crash.

How long do I have to file a Dallas Uber injury claim?

Generally two years from the date of the crash under Texas law, with shorter notice deadlines if a government vehicle such as a DART bus was involved. Calling early protects the evidence.